All articles
Order
Learn how to place, manage, or cancel your order, and what to do if you run into issues with your purchase.
How do I cancel my order?
You may contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If your order has already been shipped,
I ordered multiple items, will they arrive together?
We try to ship items together. However, depending on availability, items may be shipped separately. You’ll receive separate tracking numbers if so.
Can I change my shipping address after placing the order?
Before shipment: please contact us immediately at [email protected]. After shipment: unfortunately, the delivery address cannot be modified.